Files insurance claims to all payers in timely and accurate manner. Representative serves as primary contact for patient reimbursement issues from both patients and payers in accordance with established Patient Accounting policies. They provide information regarding hospital payment requirements and alternative financing. Additionally, they will work with all payers, patients and inter-departmental representatives to ensure timely recovery of outstanding accounts receivable.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from Garnet Health System. We invite and encourage each candidate to discuss salary / hourly specifics during the application and hiring process. 

The compensation range for the role is $23.98-$24.70 hourly

Garnet Health System provides a compensation range to comply with the New York State law on Salary Transparency in Job Advertisements. The range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.  When determining a team member’s compensation and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity)

Minimum Education: High school graduate or equivalent, Associates degree preferred; preferably related to the medical field or business. Must be computer software and hardware literate.

Minimum Experience: Three years appropriate work experience that would indicate a high level of communication skills and organizational ability, preferably in the medical field. Should be familiar with statues and regulations that impact collection of patient’s accounts. Frequent contact with insurance companies, medical staff offices, ancillary department heads, patient registration, credit and collections department and attorney’s offices.

Required Certification/Registration: n/a   

Physical Requirements:  Standard Office

Working Conditions:

• Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility.  No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.